How We Work With You

Superior Customer Service for Your Program

GeoBlue is built on a strong foundation of great customer service. From plans designed with higher education decision-makers in mind, to processes that make it easy to find care and file claims, meeting customer needs is our goal.

GeoBlue experts will work with you to understand your current program and your future needs. We can design group plans for students, faculty and staff, and provide all of the tools you’ll need to manage your plan.

After your plan is in place, your students and faculty can easily access their account information online or from the GeoBlue Mobile App to view your ID card, find a healthcare provider, arrange Direct Pay, and translate medical terms. Parents can also access this information, giving them peace of mind.

As an administrator, you can always call your GeoBlue Students Account Manager with questions about your plan, or when you need assistance. We’re here to help you administer your program seamlessly, with a full array of online services.

For your members, help is just a click or a call away. We provide concierge-level assistance with our one-call solution anytime, anywhere in the world.

Need Help?

Whether you are looking for assistance with your plan options, setting up a new program, filing a claim, accessing the Global Health & Safety team or contacting customer service, we are here to help.